FAQ: Missing Reminders or Invitations
Check email, quiet hours, permissions, and organizational security policies when notifications do not arrive.
An invitation email is missing
Check the address and spam folder. If the organization restricts external application mail, ask an administrator to allow the Slatepath demo domain. Revoke a pending invitation before sending it again.
A deadline reminder is missing
Check that you are a participant, then review your time zone and quiet hours. Members who have completed their input receive no repeated reminders.
Too many emails
Disable project summaries or switch to a daily frequency. Mentions, requests from decision makers, and security notices have separate settings.
A page link denies access
Links do not grant permission automatically. Ask the owner for project or page access.
Mobile push is missing
Check system notification permission, Slatepath channel settings, and battery restrictions. Signing out does not cancel email notifications.
Further help
Give an administrator the workspace name, page link, expected notification time, and settings already checked. Keep passwords, recovery codes, and sensitive material out of the report.